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We offer great value and affordable river cruises throughout worldwide destinations with CroisiEurope River Cruises
BUDAPEST - BRATISLAVA - VIENNA – PASSAU- PRAGUE - LITOMERICE - BAD SCHANDAU - DRESDEN - MEISSEN - LUTHERSTADT WITTENBERG - BURG - MAGDEBURG - GENTHIN – BERLIN
Cruise in PREMIUM ships, with the finest French cuisine, local wines, and exceptional service, and uncover the splendours from Budapest to Passau via Bratislava, Vienna and Melk, cities that are rich in culture and history and each will unveil their secrets. Explore the Schoenbrunn Palace and the beautiful Wachau Valley, a UNESCO World Heritage Site. With its wooded hillsides, orchards, small villages, vineyards, and monasteries, it is the most picturesque part of the Danube and where the majestic Dürnstein Castle stands.
Cruise from Prague to Berlin and discover the charming cities of Germany and Czech Republic, marked by their past but also by their cultural diversity. Visit the cities of Berlin, Potsdam, Dresden and Prague, cities that are authentic and full of charm, and discover the gardens of the Sanssouci Palace and the Elbe Sandstone Mountains.
Trip code : TWTBUCPGB21
Duration : 14 days
Destination : Hungary, Slovakia, Austria, Germany & Czech Republic
Travel Dates :2021
CRUISE HIGHLIGHTS
You will be welcomed at the airport and transferred to the cruise ship in Budapest.
Passengers are welcome to board our ship at 6:00 p.m. After comfortably settling into your cabins, we will introduce our crew at a welcome cocktail before dinner.
In the evening, we set off for an evening of traditional entertainment in Budapest. Transfer by coach in the company of your guides to a theatre downtown for a traditional Hungarian show. This one-and-a-half-hour show will take you across all the regions of Hungary through its folklore and Gypsy dance and music. After this show, the traditions and folklore of this beautiful country will no longer hold any secrets! Return on board by coach.
This morning after breakfast we depart in the company of our guides, for a panoramic tour of Budapest, the Pearl of the Danube. First, we will head for the hills of Buda by crossing the Elizabeth Bridge and we will go up to the Castle quarter, from where we will enjoy a fantastic panoramic view of the city. We will walk round the castle quarter and on to the Fisherman's Bastion, built in neo-Roman style in 1902 for the simple pleasure of offering a panoramic view over the city and the Danube. Behind the Bastion, we will find Matthias Church which notably was the venue for the coronation of Emperor Franz Joseph and his wife "Sissi". Our coach will then take us down to the plains of Pest. There, we will visit Heroes' Square whose central monument depicting Prince Arpad and the chieftains of seven Magyar tribes was built for the millennium of Hungary. We will pass by the famous Szechenyi thermal baths, the zoo - a true piece of architecture - Vajdahunyad Castle and more. We will walk through the famous Andrassy Avenue and pass by St. Stephen's Basilica whose construction began in 1851 and was only completed in 1905. We will walk along the river and see the famous Parliament building overlooking the Danube with its white silhouette in the Byzantine and neo-Gothic styles. Return on board.
The afternoon will be spent cruising to Bratislava.
We arrive in Bratislava in the early morning. On arrival we depart for a guided tour of Bratislava. The charm of the Slovakian capital lies in its old city: splendid Baroque palaces, churches, and pleasant squares.
Bratislava, before becoming the capital of independent Slovakia in 1993 was first the capital of Hungary from 1536 to 1784 under the name of Presburg. It then belonged to Czechoslovakia before becoming the capital of the "Slovak Socialist Republic" as part of Czechoslovakia between 1969 and 1992.
Along with your guides, you will begin the visit with a panoramic tour of the city which will take you to Bratislava Castle (outsides), which dates from 1811, after the previous castle burned down, and from where you will enjoy a breathtaking view over the Danube and the city. The main historical monuments are in the Old Town and the coach will drop you off at its entrance to continue the visit on foot. You will enter through Michael's Gate, which is the only gate still surviving from the Middle-Ages. Then you will head for the central square surrounded by elegant buildings, some in Art Nouveau style, and dominated by the old Bratislava Town Hall. The tour continues with the Primate's Palace (outsides) completed in 1781 for Archbishop Jozef Bathyány.
As you stroll through the streets, you may come across some of the amusing statues that are dotted around the capital. After the guided tour, you will have some free time and will return to the boat on foot or by coach depending on sailing times.
Our ship will cruise to Vienna.
In the evening you will discover Vienna by night with a panoramic coach tour. This two-thousand-year-old city is a true open-air museum. Vienna embodies Romanticism through its powerful architecture and numerous monuments. We will take the famous Ring which encircles historic Vienna, on the right bank of the Danube. Our coach will go past a multitude of buildings that were erected under the old Austro-Hungarian monarchy: The Opera, the City Hall, the Hofburg and many official buildings. We will stop at Schwarzenbergplatz with a monument in honor of Johann Strauss. Then, a walk around Albertina quarter will allow us to admire Hofburg Palace, the winter residence of the Habsburgs which today houses the Sisi Museum, as well as the Augustinian Church where Franz Joseph and Sisi's wedding was conducted. Return to the boat by coach.
This morning after breakfast we depart to visit Schönbrunn Palace, former summer residence of the imperial family, and tour of part of Vienna.
You will begin the tour by taking the famous Ring to reach Schoenbrunn Palace. The "Ring" was one of the personal projects of Emperor Franz Joseph. In 1857, he decided to take down the ramparts that enclosed the city center and had this boulevard built lined with fine buildings. Along the Ring you will admire this architectural showcase of the old Austro-Hungarian monarchy, including: The State Opera; the Hofburg Palace; the Natural History Museum; the City Hall; the Burgtheater and more.
When you arrive at Schoenbrunn Palace, you will be guided through the numerous rooms of the Hapsburgs' summer residence, which bear witness to the splendour of the Court at the time of Maria Theresa. You will also have some time to wander through the Palace gardens. You will then return to the coach, which will take you to the city centre to enjoy some free time in the area around St Stephen's Cathedral. You will then return to the coach, which will take you back to the boat, via the Ring.
This afternoon we tour Hofburg Palace, an imperial march through history, art, and luxury. We depart by coach with your local guide to discover the Hofburg, which is also known for having been for 600 years the "Winter Residency" of the Habsburgs. Over the course of their reign, they turned this small 13th century fortress into a colossal and beautiful palace. The different buildings today mostly house museums and the gardens, dotted with monuments, have become the Volksgarten and the Burggarten.
We will climb up the Emperor's Staircase to reach the Sisi Museum which extends over six rooms that have been equipped to solely center on Elisabeth's private life. Here numerous personal items that once belonged to Elisabeth are used to help illustrate the true personality of the frequently misunderstood Empress. The sensitively designed exhibits are inspired by the monarch's poetry and illustrate how the once light-hearted young girl, Sisi, became a restless, unapproachable, and melancholic woman. The more than 300 items on display in the museum include parasols, boxes and gloves which once belonged to Elisabeth, along with a reconstruction of the evening dress worn by 16 year old Sisi in 1854 before she left her home in Munich, and a replica of a section of her imperial railway carriage.
We will then move on to Imperial Apartments and access the 19 official and private rooms that once belonged to Franz Joseph and Elisabeth. The Imperial Apartments reflect the monarchic splendour. You will get to see the Emperor's Audience Chamber, his Conference Room, and his bedroom before peering through Elizabeth's apartments with her salons, lavatory and bathroom and her dressing and exercise room where Elizabeth spent most of her time. Return to the boat
Tonight, enjoy a concert of Viennese music. Depart by coach in the company of our host/hostess towards Vienna's Kursalon where the concert will take place. Famous waltz melodies will take you back to the era of Franz Joseph and Sisi. The first half of the concert will be devoted to Mozart compositions, and the second half to Strauss. The orchestra consists of eight to thirteen musicians, two singers and two dancers who will all make sure you have a good time. During intermission, a free drink will be served (orange juice or sparkling Austrian wine). Return on board by coach. We will begin to cruise during the night.
Today we cruise along the most beautiful section of the Wachau Valley before arriving in Melk. On arrival we visit Dürnstein, the fortified village where Richard the Lionheart was once held prisoner.
Depart by coach in the company of your hostess for the village of Dürnstein. You will drive through the Austrian Wachau dotted with charming villages and ruins of medieval castles all the way to Dürnstein. This town is well-known for its castle where legend has it that Richard the Lionheart was held prisoner by Duke Leopold IV after their falling out during the third crusade and later rescued by his faithful confident, Blondel.
You will have some free time in the village to taste the Austrian wine or the local specialty, apricot liqueur. You will be able to stroll through the streets of this medieval town and visit the Baroque abbey.
In the afternoon, we visit the Melk Abbey. Depart by coach in company of your host/hostess towards Melk Abbey. We will meet up with our guides in the inner courtyard to start our visit. The Abbey overlooking the Danube was first built as the Babenberg's fortified castle. It was founded in the 11th century and the current buildings of the Benedictine abbey date from the Baroque era and were designed by architect Jakob Prandtauer.
Melk Abbey now houses a museum in which you will discover several rooms that have been enhanced thanks to architecture, sound, and light as well as the use of various types of media. Computer animations will tell you a story about the construction of the edifices. You will also visit the marble hall, the world-famous library, and the bedchambers where several illustrious visitors have slept. Return on board by coach.
In the evening, we will begin to cruise to Passau. Tonight, is our gala evening.
Enjoy one last buffet breakfast on board before disembarking at 9:00 a.m. You will be transferred by bus as we drive 220kms to Prague. We take our time and stop at small towns and villages and have lunch along the way at a local restaurant.
On arrive in Prague, passengers are welcome to board our ship at 6:00 p.m. We will introduce our new crew at a welcome cocktail.
This morning after breakfast we spend the morning touring Prague's Old Town. Located at the very heart of Central Europe, Prague was once the capital of the Kingdom of Bohemia, the Holy Roman Empire and Czechoslovakia. The “City of a Hundred Spires” was miraculously spared during World War II and its architecture, mixing Pre-Romanesque, Romanesque, Gothic, Baroque, Rococo, Art Nouveau and Cubist styles, gives Prague its unique flavour. The city was deeply marked by the 1968 Prague Spring–the short-lived season of the “socialism with a human face” aiming at the renovation of institutions in a democratic way–which strongly inspired Czechoslovak culture from the 60s to the 80s. Prague’s historic city centre was added to the UNESCO World Heritage List in 1992.
We will have a guided walk in the old city starting with the Old Town Square–the busiest area in Prague–and its beautiful archways. We’ll see Jan Hus Memorial, built in honour of this church reformer who was burned at the stake for heresy in 1415, as well as the Old Town Hall and its fascinating astronomical clock featuring the hourly show of figures of the Apostles striking the time, the Gothic Church of Our Lady before Týn (exteriors only), the Ungelt and the merchants’ yard. We’ll also get to admire the Municipal House, the city's foremost Art Nouveau building, and one of the finest in Europe, as well as the Powder Gate, one of the original 13 entrances to Prague's Old Town.
This afternoon we will leave on a guided tour of the Hradcany, or Castle District, in Prague. The city centre is divided into five areas, spanning both banks of the Vltava River, and Prague Castle is the most prominent tourist attraction. Set on a hill, it affords visitors fine views over the whole city.
Founded in 880 AD, it is the largest medieval castle in Europe and was once the seat of the Kings of Bohemia. Today, the President of the Czech Republic rules from here. The Prague Castle complex covers over 7 hectares (18 acres) and has three large courtyards. Destructive wars and fires (and the subsequent renovations), along with differing political forces, have resulted in an intriguing mix of palaces, churches, great halls, state apartments, a monastery, viewing towers, fortifications, museums, and art galleries. You will get to discover, among other sights, St. Vitus Cathedral, the Old Royal Palace with its Vladislav Hall, St. George's Basilica and the famous Golden Lane. We will return on board after our visit.
a collection of a half dozen palaces, several churches and monasteries, and gardens overlooking the city. We will see Saint Vitus Cathedral, the most recognizable landmark in the city, the Prague Castle, and the Golden Lane.
Prague is the capital and largest city of the Czech Republic as well as the fourteenth largest city in the European Union. It is in the north-west of the country on the Vltava River, and is home to about 1.26 million people.
We will return on board after our visit.
Today we spend the morning cruising. Once we arrive, we will leave from our ship for a guided tour of Litomerice. This royal city on the confluence of the Elbe and Ohre is one of the most beautiful in the Czech Republic. The extensive historical centre has dozens of streets and squares. The colourful Gothic, Baroque and Renaissance buildings bordered to a great extent by well-preserved Gothic fortifications will delight you. Karel Hynek Mácha, the greatest Czech romantic poet, also succumbed to the charm of Litomerice. A delightful glass at the nearby Velké Zernoseky winery will certainly make your walk through the city more pleasant.
Allow yourself to be enchanted by the rare architecture of the houses on the squares: the Saxon Renaissance town hall, the "Kalich” House with a roof terrace where the rich townsfolk used to meet over a glass of wine, and the "Cerný orel” House, which has preserved its original appearance with wonderful sgraffito work. There are also countless important churches such as the Gothic Church of All Saints with its Renaissance broach roofs, the Church of the Annunciation of the Lady Mary representing the pinnacle of work by the Italian architect Antonio Octavio Broggio and the Baroque Cathedral of St. Stephen, which was built by Domenico Orsi. Our visit will be followed by a beer tasting. After our tour, we will return to the ship in Roudnice and continue our cruise towards Litomerice.
Evening of entertainment on board.
Today, we spend the morning cruising to Bad Schandau. On arrival we will leave by coach for an excursion to the Elbe Sandstone Mountains, a range straddling the border between the state of Saxony in South-eastern Germany and the North Bohemian region of the Czech Republic. The most striking characteristic of this deeply dissected rocky mountain range is the extraordinary variety of terrain within the small area. The river Elbe runs through the mountain range in a steep and narrow valley, and the hills are dotted with châteaux such as the Königstein Fortress and Hohnstein Castle. We will visit the Königstein Fortress, dating back beyond the 13th century. Because the fortress was regarded as unconquerable, the Saxon monarchs retreated to it during times of crisis and deposited many works of art from the famous Zwinger here. In the 20th century, it was used as a prison, a prisoner of war camp, and after the wars, a re-education camp for delinquent youths who did not fit the image of a socialist society. The location offers magnificent views of the Elbe River and the surrounding mountain ranges.
We will return on board and continue our cruise, reaching Dresden in the evening.
The morning, we depart for a guided tour of the city known as the "Florence of the Elbe”. Dresden offers a wide variety of attractions, including magnificent promenades on the bank of the Elbe, fascinating museums, monuments, and charming details. Our visit will begin with a panoramic tour, where you will get an overview of the most important must-see sights: the Altmarkt Square, German Hygiene Museum (exteriors only), Baroque Quarter, Transparent Factory (VW) and soccer stadium.
We will then visit the historical old city on foot, passing in front of the Zwinger, Semper Opera House, cathedral, Royal Palace, Brühl Terrace, and Neumarkt Square.
After some free time on your own, we will return to the ship and cruise towards Meissen.
On arrival we leave from our ship for a guided tour of Meissen. The city is famous for its porcelain, based on extensive local deposits of both china and potter's clay. Meissen is sometimes known as the "cradle of Saxony". Its historical district is located mostly around the market at the foot of the castle hill and contains many Renaissance-style buildings, as well as two Late-Gothic buildings: the town hall and the Frauenkirche. The Frauenkirche tower hosts the world's first porcelain carillon, manufactured in 1929 on the town's 1000-year jubilee.
After touring the city, we will visit the porcelain factory. The intricacy of the figures and sculptures and the perfection of the hand-painted patterns are the things that underscore this magnificent form of art. In the museum, you will take an enticing journey through more than 300 years of porcelain history. After some free time on your own, we will return to the ship in Dresden
Tonight's entertainment will be provided by the crew.
The ship will leave early in the morning for Wittenberg, reaching it in the early afternoon. Upon arrival, we leave on a guided tour of the city. You will discover the city centre and its noble Renaissance-style houses. We will also visit Luther's house, a former Augustinian monastery which is now the Reformation Museum and listed as a UNESCO World Heritage Site.
We will leave from our ship for a guided tour of Lutherstadt Wittenberg. Lutherstadt Wittenberg is the hometown of Dr. Martin Luther, the Great Reformer, and the city is affectionately known as the "Cradle of the Reformation”. You will discover the city center and its noble Renaissance-style houses. Everywhere you turn, there is a spot associated with Martin Luther's life, and various sites throughout the city were added to the UNESCO world heritage list in 1996. A stream runs along the main street, partially underground. Halfway along, the street opens out into an attractive square, or Markt, with a statue of Luther and Philip Melanchthon, his collaborator.
The Castle Church is the famous church where he nailed his 95 Theses to the door. Luther gave some of his sermons in this church and now is buried just under the pulpit. The church was severely damaged twice during wars in the centuries following the Reformation, but it was rebuilt each time. We will also visit Luther's house. Part of the Augustinian monastery in which Luther lived, first as a monk and later as owner with his wife and family, is preserved and considered to be the world's premier museum dedicated to Luther, including a permanent exhibition about the time of the Reformation. At the end of the afternoon, we will return to the ship by coach.
Enjoy an evening of onboard entertainment. Our ship will cruise through the night.
Our ship will leave for Burg early in the morning. Once we arrive, we depart by coach for Magdeburg where we will meet up with local guides. Magdeburg was once the cradle of the German nation. The first Germanic Holy Roman Emperor, Otto the Great, had an imposing cathedral built here and made the town into an archbishopric. Magdeburg became a centre for Western Christianity and the High Court of judicial power in the Middle Ages.
We will begin our tour with the Magdeburg Cathedral, home to the tomb of Emperor Otto I the Great. Magdeburg is a Hanseatic city located midway on the Elbe River and the Roman Roads—in the heart of Germany rich with a multi-faceted history. Its other sacred monuments include the Magdalenekapelle, St. Petrikirche, Wallonerkirche, Monastery of Our Lady and St. John's Church. We will continue our panoramic tour by seeing the city's main monuments, including the citadel. Once located in East Germany, the city has retained its grey, square, Soviet-style buildings which are embellished today with molding and decorations. We will visit the marketplace to see the magnificent replica of the Magdeburger Reiter, as well as the town hall and its bronze door. You will finish up the tour with some free time on your own. Magdeburg, situated midway on the Elbe River and also on the historic Roman Roads.
Once we return on board in Genthin, we will continue towards Berlin. Enjoy an evening of entertainment on board.
This morning we depart for a guided tour of Berlin once the iconic representation of a world divided in two. We will leave by coach from Berlin-Spandau with a local guide who will help us discover the history, monuments, and fascinating facets of this particularly historic city. We will travel up the 17th of June Street to see the famous Victory Column, the Bismarck Memorial, the Brandenburg Gate and the Reichstag building with its steel and glass cupola. We will then arrive at the renowned Unter den Linden and head to Museum Island—a complex of five internationally significant museums that occupy the island's northern part—including the Pergamon Museum, and the Alte Nationalgalerie. Beyond Museum Island are the modern Alexanderplatz and its famous Fernsehturm (Berlin TV Tower). You will be able to go through Checkpoint Charlie, the symbol of the Cold War and passage between the American and Soviet zones during this time. This might seem like just a glance, but you will be able to discover the monuments that make Berlin one of the most cultural cities in Europe.
The afternoon will be dedicated to an optional visit of the gardens at the Sanssouci Palace, the former residence of Frederick the Great. We will leave by coach with local guides who will help you discover the history of Former Prussia and its illustrious monarchs. In Potsdam, the visit will begin with a walk through the gardens at the Sanssouci Palace. You will walk the flower-lined pathways and staircases leading through the terraced garden to the residence of Frederick the Great, built between 1745 and 1747. The personal tastes of the king had such an influence on the design and the decoration of the palace that its style is often referred to as "Frederician Rococo”.
We will get back on the coach and drive around the Sanssouci Park to admire its fabulous structures before heading to Cecilienhof Palace. Cecilienhof Palace was built from 1914 to 1917 for Crown Prince William and his wife, Cecilie von Mecklenburg-Schwerin, as a gift from Emperor Wilhelm II. After the end of the war in Europe, the Potsdam Conference - attended by Stalin, Churchill, and Truman - was held in the palace from July 17 - August 2, 1945. Here, Churchill and Truman also defined the terms of surrender together for Japan.
After our visit, we will head back to downtown Potsdam for some free time in the Dutch district before returning to the ship by coach.
Tonight, will be our gala dinner and evening. We will remain in port overnight.
Enjoy one last buffet breakfast on board before disembarking at 9:00 a.m. We transfer you to the Berlin airport for your onward flight. End of our services.
***Important Note***
For operational reasons and passenger safety, Tweet World Travel and its suppliers reserve the right to change, vary, modify or cancel any itinerary or arrangement in relation to the tour/cruise as considered necessary.
INCLUSIONS:
Please note: this cruise doesn’t include the entry visa for the country it travels to. Make sure you have acquired a valid visa before travelling and joining the cruise. Check whether a single entry or multiple entry visa is required/ available.
When assisting with an international travel booking, we assume that all travellers in the booking have a valid Passport and Visas to enter to the country it travels to. Passports must be valid for the countries through which a ship or tour passes. It is the responsibility of each passenger to ensure the validity and conformity of their passport/Visas.
It is the customer’s responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such an event occurs, we won’t be liable and the travellers will be deemed as “no-show”. Please check our Terms & Conditions for penalty for “no-show”.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate for up-to-date information.
Important Note:
GENERAL TERMS & CONDITIONS
This Term & condition sets out how Tweet World Travel Pty. Ltd. (ACN 608 371 277) and its subsidiaries all their brands, including but not limited to Tweet World Travel, Tweet World Cruises, Worldwide River Cruises, Asia School Tours, Tweet World Tours; Asia Online Tours, Croisi Cruises (collectively referred to in this document as "Tweet World Travel”, "we" "our" or "us") in these booking terms and conditions shall mean Tweet World Travel. These terms and conditions apply to bookings you make with our consultants (in-store, on our websites, over phone or by email); with your own travel agents, as well as online bookings you make on our websites. Please make sure your travel agent or our consultant advise you of our terms and conditions.
Please read the following terms and conditions carefully. You must not make any bookings unless you understand and agree with the following terms and conditions.
The services of Tweet World Travel are offered to you on the condition of your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Tweet World Travel constitutes your agreement to all such terms, conditions, and notices.
Tweet World Travel reserves the right to change the terms, conditions, and notices under which the services of Tweet World Travel are offered, including but not limited to the charges associated with the use of the Tweet World, without notice.
1. BOOKING
Passenger names must be provided exactly as per passport at the time of booking. Any spelling corrections made after a deposit is paid must be sent in writing and will incur additional fees, including any ticket/voucher re‐issue fees and any suppliers’ re-issue fees.
After a booking is made, customers / travel agents need to send a scan copy of the travellers/passengers’ passport together with a Passenger Information Form. If these required documents are not received within 3 working days, the respective booking will be void.
Tweet World Travel reserves the right to correct any errors in rates quoted/invoice or calculated, or any omissions made at any time during your booking. Any verbal quote given is an indication only of the final price and is subject to confirmation in writing. Even once payment has been paid in full but an error in price has been found, Tweet World Travel reserve the right to correct any error.
Tweet World Travel reserves the right to modify the price in case of exchange rate fluctuation while we provide a quote or make a booking for you. We continue to modify exchange rate even after your booking is made. The price is only guaranteed only when a booking is confirmed and a deposit is already paid.
Tweet World Travel’s online websites, including but not limited to its online B2B Agent Portal and its websites listed below, show live availability of its tour and cruises, and the price is updated daily according to the exchange rate. The price is only guaranteed only when a booking is confirmed, and a deposit is already paid.
Tweet World Travel’s websites include:
Tweet World Travel acts as a co-ordinator and books your holidays with one or several Third-party providers (Airlines, Cruise Company, Transfers, Third-Party Providers). Once booked with Tweet World Travel to utilise Third Party Provider’ service, you also agree and are bound to their terms and conditions.
1.1 Deposit
Any booking valued at or less than $1,900 must be paid in full amount after booking is made. All airfares must be paid in full at the time of booking.
You will be required to pay deposit after booking confirmation:
Deposit due date is specified within your invoice / booking confirmation. If the deposit is not paid by the specified due date, your booking will be cancelled.
If you cancel your booking at any time, your deposit is non-refundable, or depends on each package's terms & conditions
Any booking valued at or less than $1,000 must be paid in full amount after booking confirmation. Some airfares or services must be paid in full at the time of booking.
c. Receipt of Deposit
By sending/paid a deposit the customers/ travel agents acknowledge that the terms and conditions are fully understood, and agree to be bound by the terms, conditions and responsibilities set forth.
The customers/travel agents also acknowledge and agree that:
1.2 Final balance
The final balance will be due 110 days before the departure date. If the outstanding payment is not received by the due date, your booking will automatically be cancelled. Then the cancellation rate will be applied. The cancellation terms are specified in your invoice/booking confirmation.
Outstanding balance depends on the type of service you are undertaking:
2. PAYMENT
You can make a payment via Enett, Bank Transfer, Credit Card, Paypal
Credit Card Fee
The following Card Fees apply:
3. LATE OR URGENT BOOKING
Any booking made within 110 days before departure will require payment in full immediately when the booking is confirmed.
Bookings made less than 60 days prior to departure will incur a late booking fee of $120 per person and must be paid along with the final payment at the time of booking.
4. AMENDMENTS FEES
After bookings are deposited, any amendment has to be requested in writing and incurs $99 fee per person, plus any additional costs and administrative expenses incurred in arranging the alteration.
Alterations will be made at our discretion and may not always be possible.
5. SAFETY NET PROTECTION
5.1 Safety Net Protection
6. TRAVEL VOUCHER
Travel voucher will be issued and sent to customers/travel agents from 15 -30 days prior to departure. Make sure the travellers have obtained our travel voucher before travelling.
If the traveller travel without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact us or your travel agents to obtain all necessary travel documents. If our services are booked by the travel agents, it is the travel agents’ responsibility to collect travel vouchers and any necessary documents and provide that to the travellers.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking/your customers’ booking. If there is any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embark our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the customers/travel agents’ responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occur, we won’t be liable and the travellers will be deem as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
Please check with your travel agents / our consultant before cancelling or amending a Travel Product. In certain circumstances, some Cruise Company, Airlines or Third-Party Travel Provider may charge cancellation fees up to 100% of the Travel Product’s prices as per their terms and conditions.
Tweet World Travel acts as a co-ordinator and book your holidays with one or several Third-party providers, and you are subjected to their terms and conditions specified.
For a specific tour / cruise package, a separate cancellation policy might be set out and applied to your booking.
Please see the below for our general cancellation policy.
1. WORLDWIDE RIVER CRUISES
1.1 Cancellation by customer
1.1.1 For Tweet World Travel’s Charter ship or Allotment with other Cruiseline
Before the travel date, the following fees will be applied:
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on cruise.
If your cruise package includes international/domestic flights the airlines cancellation policies will be apply.
1.1.2 CroisiEurope River Cruise
The below terms apply to any respective CroisiEurope booking. These terms may be changed according to CroisiEurope’s terms without notice.
A. Costs of cancelling CroisiEurope River cruises & Coastal cruises:
B. Costs of cancelling CroisiEurope - “Nouvel An” and “Carnaval de Venise” river cruises:
C. Costs of cancelling cruises on the Mekong, Volga and in Southern Africa:
1.2 Cancellation by Tweet World Travel
For group set departure, if the minimum number of the group is not reached, we reserve the right to cancel or vary the cruise 110 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable by you, Tweet World Travel will offer travel credits to be used up to 24 months less visa cost, fuel surcharge and any other cancellation fees levied by airlines and other third parties.
If a booking is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tweet World Travel will either change your travel arrangements as reasonably practicable to ensure your safety and invoice you for any additional costs. Tweet World Travel will offer credits to any unused part of your holiday package for future travel up to 24 months.
During your cruise, in the event of strike, bad weather, or force majeure conditions endangering the operation of the vessel safely or extraordinary circumstances, Tweet World Travel may at all times and without notice, advance or delay a departure or a stopover or, if need be, change ports of call, and may not be held responsible in the event of cancellation, earlier or later departure or arrival, modification or substitution. Tweet World Travel will offer credits to any unused part of your holiday package for future travel up to 24 months. Tweet World Travel will not be liable to any additional associated costs incurred to the travellers whatsoever.
Force majeure events are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, epidemic, pandemic, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.
1.3 Cancellation by Cruise Company or Third-Party Provider
Tweet World Travel acts as a coordinator and books your holiday with Third Party Travel Providers (Cruise company, airlines, local supplier, transfer service etc.) and is subjected to their particular terms and conditions.
If the Cruise Company, Airlines, Local Supplier or Third Party Travel Provider changes any part of your booking for reasons beyond its control, for example, if a Cruise Company or Third Party Travel Provider changes its schedules, overbooks, or if there are any changes in applicable surcharges, fees or taxes, we will use our reasonable endeavours to notify you.
If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Depending on each particular suppliers’ policies and terms & conditions, it may results in a monetary refund to you or travel credits to use in the future. The refund/credits will less any fees charged by us under our terms and conditions, and by the Cruise Company, airlines, local suppliers or Third party travel provider’s terms and conditions that you agreed with.
Our fee may cost up to 10% of the total price that you have paid for your Travel Product to Cruise Company, Airlines, or Third Party Travel Provider.
Please check with your travel agents/ our consultant before cancelling or amending a Travel Product in these circumstances as some Cruise Company, Airlines, Local Suppliers or Third Party Travel Providers may charge cancellation fees up to 100% of the Travel Product’s prices as per their terms and conditions.
2. ASIA TOURS
2.1 Cancellation by customer
Before the travel date the following fees will be apply:
Tours/ Packages
Large Group Tours & School Tours
(More than 15 people)
65 days or more before departure – loss of deposit
90 days or more before departure – loss of deposit
64‐40 days before departure – 55%
89‐79 days before departure – 65%
39‐31 days before departure – 75%
78‐61 days before departure – 85%
Within 30 days of departure – 100%
Within 60 days of departure – 100%
Any 'no show' – 100%
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on tours.
If your tour/package includes international/domestic flights the airlines cancellation policies will be applied.
2.2 Cancellation by Tweet World Travel
For group set departure, if the minimum number of the group is not reached, we reserve the right to cancel or vary the tour 110 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable by you, Tweet World Travel will offer travel credits to be used up to 24 months less visa cost, fuel surcharge and any other cancellation fees levied by airlines and other third parties.
During your tour, in the event of strike, bad weather, or force majeure conditions endangering the operation of the tour safely or extraordinary circumstances, Tweet World Travel may at all times and without notice, advance or delay a departure or a stopover or, if need be, change destinations, and may not be held responsible in the event of cancellation, earlier or later departure or arrival, modification or substitution. Tweet World Travel will offer credits to any unused part of your holiday package for future travel up to 24 months. Tweet World Travel will not be liable to any additional associated costs incurred to the travellers whatsoever.
2.3 Cancellation by Local Supplier or Third Party Travel Provider
Tweet World Travel acts as a coordinator and book your holiday with Third Party Travel Providers (Cruise company, airlines, local supplier, transfer service etc.) and is subjected to their particular terms and conditions.
If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. Depending on each particular suppliers’ policies and terms & conditions, it may result in a monetary refund to you or travel credits to use in the future. The refund/credits will less any fees charged by us under our terms and conditions, and by the Cruise Company, airlines, local suppliers or Third party travel provider’s terms and conditions that you agreed with.
Tweet World Travel only acts as an agent for the Suppliers, and sell various travel related products as agent on behalf of, numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all other wholesalers.
Tweet World Travel acts as a co-ordinator for all persons taking these tours in the making of all arrangements for transportation, cruising, touring, sightseeing and hotel accommodation. Our obligation to you is to make travel bookings as your agent on your behalf and to arrange relevant contracts between you and travel service providers. All bookings are subject to the terms and conditions and limitations of liability imposed by each Supplier. It is important for you to obtain and read the applicable Supplier’s terms and conditions as they may limit or exclude their liability to you.
Tweet World Travel does not own, manage, control or operate any transportation vehicle, any hotel or restaurant or any other supplier of services. All receipts, vouchers and tickets are issued subject to the terms and conditions specified by the Supplier and all services are subject to the laws of the country where the services are provided.
Tweet World Travel has no control over, or liability for, the services provided by third parties. We do not control the manner of the Suppliers. We disclaim and will be exempt from liability for anything to do with the supply of such Products.
All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason any travel service provider is unable to provide the services for which you have contracted; your rights are against that provider and not against us.
Tweet World Travel (herewith called the Company) acts as a co-ordinator for all persons taking these tours in the making of all arrangements for transportation, cruising, touring, sightseeing and hotel accommodation. The Company does not own, manage, control or operate any transportation vehicle, any hotel or restaurant, any ship or any other supplier of services. All vouchers and tickets issued are subjected to the terms and conditions specified by the supplier and all services are subjected to the laws of the country where the services are provided.
Unforeseeable circumstances such as force majeure, adverse weather, flight rescheduling, hotel overbooking and faults with transportation or road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of cruise/tour services by independent suppliers, cruiseline operators or airlines to re-route or amend the itinerary due to any of the above or similar circumstances is at the discretion of the cruise/tour service provider. Tweet World Travel shall not be liable for any claim whatsoever arising from such events. We strongly urge all customers to undertake a high level of personal responsibility in order to ensure that possessions, equipment and personal documents are closely monitored and protected at all times. We also strongly advise all customers to purchase appropriate travel insurance to protect you from financial loss and personal injuries in the event of an emergency.
You acknowledge and agree that there are inherent risks involved in participating in the cruise/tour and other activities, including without limitation of possible contact with native flora/fauna, local residents, unforeseen events (force majeure) and travel in remote locations.
By making a booking, you agree to accept all risks associated with the cruise/tour and other activities. You agree to unconditionally release us from all liability, including without limitation in contract and in tort, for any cause or action, including any injury, damage, loss, cost, delay, additional expense or inconvenience caused directly or indirectly as a result of the inherent risks associated with the tour, or any force majeure events or other events which are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, epidemic, pandemic, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.
If we or our service providers are affected in any way by a force majeure event, we may in our discretion vary or cancel any itinerary or arrangement in relation to the tour as we consider necessary, without incurring any liability to you.
Each service provider is responsible for the part of the cruise/tour and activities it conducts. Service providers are not our agents or employees and are not under our direct control. We therefore do not warrant the performance of any service provider. We do not accept, and you release us from, all liability for any injury, loss, damage, costs or expenses, including without limitation any property damage or personal injury, that you may suffer which arises out of any act or omission of a service provider or operator who provides services in connection with your tour. Any claim that you may have in relation to a service provider should be raised directly with that service provider.
You are responsible for any injury, loss, damage, costs or expenses arising through your own fault. You agree to indemnify us against all actions, proceedings, claims, demands, expenses and costs (including legal costs on a full indemnity basis and whether incurred by or awarded against us) as a result of, or arising in relation to, whether directly or indirectly, your participation in the tour or any act or omission by you in relation to the tour.
To the extent permitted by law, we do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expenses or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over which we have no direct control. We do not accept any liability for any loss (including consequential loss or any associated costs) caused in case a third party provider becomes insolvent and goes out of business. Any payment already made to the third party provider in such case might be unrecoverable, and no refund will be made.
Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).
It is the travel agents’ responsibility to ensure that all invoice, itinerary details and documentation issued by Tweet World Travel are received and correct and that the customer is aware of amendment and cancellation conditions and other clauses in these Booking Terms & Conditions. Travel agents are also responsible to pass on Tweet World Travel’s Terms & Conditions by the time clients make the booking.
After a booking is made, travel agents need to send a scan copy of the travellers/passengers’ passport together with a Passenger Information Form. If these required documents are not received within 3 working days, the respective booking will be void.
Travel voucher will be issued and sent to travel agents from 15 -30 days prior to departure. Make sure the travellers have obtained our travel voucher before travelling.
If the traveller travels without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact us or your travel agents to obtain all necessary travel documents. It is the travel agents’ responsibility to collect our travel vouchers and any necessary documents and provide that to the travellers.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking/your customers’ booking. If there are any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embarks our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the travel agents’ responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
If your domestic and international flights are not arranged by Tweet World Travel, it is your responsibility to advise us your departure and arrival time, or any changes or delays you might encounter.
If you do not notify us in a timely manner, your arranged Airport Transfer Service is not responsible for any missed pick up in those circumstances. If you arrive on a delayed flight and miss your allocated pick up, you will need to make alternative arrangements at your own expense.
If no notification is received from you or your agent, your arranged Airport Transfer Service will pick you up as scheduled and attempt to wait for your scheduled arrival up to 2 hours. If your delay is longer than this waiting period you will have to make alternative arrangements at your own expense.
If you book our services through a travel agent, make sure you collect your travel voucher and any other necessary documentations included (e.g. visa) 7 day prior to departure. You are responsible to check all details and documents are correct for your booking.
It is the customers’ responsibility to ensure that all invoice, itinerary details and documentation issued by Tweet World Travel are received and correct and that the customer is aware of amendment and cancellation conditions and other clauses in these Booking Terms & Conditions. You acknowledge that you fully understand and agree to Tweet World Travel’s Terms & Conditions by the time of booking.
After a booking is made, customers need to send a scanned copy of the travellers/passengers’ passport together with a Passenger Information Form. If these required documents are not received within 3 working days, the respective booking will be void.
Travel voucher will be issued and sent to the customers from 15 -30 days prior to departure. Make sure all travellers have obtained our travel voucher before travelling.
If the traveller travels without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact to obtain all necessary travel documents.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking. If there is any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embarks our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the customer’s responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
All travellers must have a valid passport for international travel and most countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid Australian passport. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. It is your sole responsibility if any fines, penalties, payments or expenditures incurred as a result of such documents not satisfying the requirements of those authorities.
If your visas are included in our package and we act on your behalf to apply for the visas, all necessary documents relating to your visa application will have to be provided to us at least 30 days before your departure. If you fail to provide the necessary documents before 30 days prior to your departure, we will not be held liable for your visa application. And the visa fee included in our package is not refundable in any circumstances.
If you still require us to assist with visa application in less than 30 days before your departure date, an additional fee will be required for urgent visa processing.
It is the customer’s/travel agent’s responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
Please ensure that you are aware of any health requirements and recommended precautions relevant to your travel, and ensure that you carry all necessary vaccination documentation. In some cases, failure to present required vaccination documentation may deny your entry into a country. We recommend that you consult with your local doctor or health specialist before commencing your travel. General health advice for the destination you wish to visit is also available from the Department of Foreign Affairs and Trade.
Our products DO NOT include Travel Insurance. Travel insurance is not included in our tours, cruises, day tours, private tours, group tours, transfers, and any of our packages.
For your protection, we strongly recommend that you purchase comprehensive travel insurance for your travel arrangements (without limitation) that include coverage for medical expenses, loss of luggage, cruise, land content and airfare charges that may occur. We are an authorised representative of CoverMore Travel Insurance Services.
We can provide you with general information about the travel insurance options available to you. If you decline travel insurance, you will be required to sign an indemnity statement/disclaimer.
You need to provide us your Travel Insurance details upon booking, or at least before 30 days prior to your departure. If you do not have travel insurance prior to your departure, we retain the rights to refuse boarding/joining our tours or cruises. We might refund / provide travel credits for you, less any unrecoverable fees including but not limited to admin fees, visas fees, other suppliers’ cancellation fees. We won’t be held liable for any costs associated with this matter.
Travel documents include, but are not limited to, airline tickets, visas, hotel vouchers, tour vouchers or any other document used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation being non-refundable, no-date changeable and subject to cancellation and/or amendment fees.
Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identify holder. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings.
If the travellers travel without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact us or your travel agents to obtain all necessary travel documents. If our services are booked by the travel agents, it is the travel agents’ responsibility to collect travel vouchers and any necessary documents and provide that to the travellers.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking/your customers’ booking. If there is any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embarks our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the customers/travel agents’ responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
When you book with Tweet World Travel, you agree that we may use images of you taken during the trip and any comments made in writing or in video by you regarding the trip, without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium we choose.
If you do not want your images to be displayed, you have to advise us in writing at the time of booking, or when you collect your travel documents.
Tweet World Travel collects information about you (including health information where necessary) to process your travel arrangements, facilitate your participation in loyalty programs and conduct marketing activities and market research. If the information is not provided, we may not be able to make travel arrangements for you. We may disclose your personal information to our related companies, carriers, travel service providers, organisations which provide services to you.
For our full Privacy Policy, see link: https://b2b.tweetworldtravel.com.au/privacy-policy
If any dispute arises between you and Tweet World Travel, the laws of Australia will apply.
On Request
SELECT EXCURSIONS:
PACKAGES
A LA CARTE
14-day Splendours of the Blue Danube and Elbe River Cruise
SHIP NAME :
SHIP CATEGORY :
Total
Email Itinerary
Please select the payment option/amount below:
A deposit of AUD is required to confirm this booking. The remaining balance will be charged 110 days before departure.
For any departures within full payment is required.
Please make payments to the below Commonwealth Bank Account
Account Name:Tweet World Travel
BSB: 065-145
Account No.: 10458191
International Bank Transfer SWIFT Code: CTBAAU2S
Please advise payment to: payments@tweetworldtravel.com.au
If you choose to pay through PayPal, a PayPal login window will show up after you click the PayPal button below.
Tweet World Cruises Credit card payment is Flywire
Note
Thank you!
Thank you for choosing Tweet World Travel. Your booking request reference is:
We have received your booking request and it is being processed by our operation team. We will be in touch with you shortly about your booking request.
For further enquiries, please contact our Head Office via email contact@tweetworldtravel.com.au or call us on 1300 739 652
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