Cruise through the Aquitaine Region from Bordeaux to Royan, along the Gironde Estuary and the Garonne and Dordogne Rivers (port-to-port cruise)
This magnificent itinerary will take you to the heart of Southwestern France, well known for its idyllic landscapes, famous wines, historical monuments, and emblematic sites.
What better way to explore this corner of French paradise than through its longstanding maritime cities and its unequivocal art of living?
Trip code : BYA_PP
Duration : 7 days
Destination :
Travel Dates :2022
THE CROISIEUROPE DIFFERENCE
- All meals included - DRINKS INCLUDED with meals and at the bar
- Refined French cuisine - Gala dinner and evening - Welcome cocktail
- Free Wi-Fi onboard
- Headsets are included for excursions
- Official welcome from the captain and crew
- Onboard activities
- Travel assistance and repatriation insurance
- All port fees included
CRUISE HIGHLIGHTS
- Discover(1):
- The Médoc Wine Route
- The charming, retro city of Royan
- Rochefort and the Corderie Royale
- The seaside city of La Rochelle
- Arcachon Bay and the Dune of Pilat(1)
DAY 1
Passengers are welcome to board our ship at 6 p.m. After comfortably settling into your cabins, we’ll introduce our crew at a welcome cocktail and enjoy our first evening together. Our ship will begin to cruise to Cussac-Fort-Médoc. We’ll begin on the Garonne River, before entering the Gironde River, where we’ll pass the islands of Cazeau and Patiras before reaching Cussac-Fort-Médoc.
This morning, we offer two optional excursions:
CLASSIC: Tour through the Médoc vineyards.
DISCOVERY: "Wine & Cheese".
Optional excursion for both packages: Royan and its waterfront.
Enjoy some free time before returning to the ship. After your expedition, you’ll return on board the ship. Join us for an evening of dinner and dancing.
Optional excursion for both packages: The seaside cities of Rochefort and La Rochelle. We’ll leave by coach for Rochefort. Rochefort was originally chosen by Jean-Baptiste Colbert as a refuge, defense, and supply post for the French Navy back in the mid-1660s. We’ll stop for lunch in a local restaurant. The over 1,000-year-old city of La Rochelle is the capital of the Charente Maritime. It’s tucked along the Bay of Biscay and contains some of the most beautiful natural and architectural heritage in the area. Enjoy some free time before returning to the ship. After we return on board, we’ll spend the rest of our day cruising up the Dordogne to Libourne.
DAY 4
This morning, join us on an optional excursion for both packages: Saint-Émilion. We’ll enjoy a tasting of local products at the end of our tour.* We’ll return to the ship in Libourne and spend the afternoon cruising to Bordeaux.
Optional excursion for both packages: Guided tour of Bordeaux "by night". We’ll leave by coach for a panoramic tour of the city, where you’ll be able to discover the main monuments, followed by a tour on foot of the old quarter of Bordeaux. After your expedition, you’ll return on board the ship.
DAY 5
We’ll cruise along the Garonne, getting a good glimpse of Bordeaux from the water as we continue on to Cadillac. This morning, we offer two optional excursions:
CLASSIC: a visit to the magnificent and prestigious Château de Roquetaillade.
DISCOVERY: Gourmet market in Cadillac.
We’ll spend the afternoon cruising to Bordeaux, and we’ll arrive during the evening. Tonight is our festive gala evening.
Optional excursion for both packages: To the center of Arcachon Bay.
OR
This morning, we offer two optional excursions:
CLASSIC: Guided tour of Bordeaux, whose historical area is listed as a UNESCO World Heritage Site.
DISCOVERY: Visit La Cité du Vin.
Lunch will be served on board. Enjoy some free time on your own in the city this afternoon.
Join us for dinner and an evening of entertainment.
DAY 7
Enjoy breakfast on board this morning before disembarking at 9:00 a.m. End of our services.
***Important Note***
For operational reasons and passenger safety, Tweet World Travel and its suppliers reserve the right to change, vary, modify or cancel any itinerary or arrangement in relation to the tour/cruise as considered necessary.
All of our cruises/excursion require a reasonable level of fitness. Every traveller on our cruises is required the ability to walk around sights on uneven surfaces in both urban and rural / mountainous areas unaided. You will be getting on and off cruises, coaches and boats, walking around the sights and climbing some steps.
Please read our cruise itinerary carefully for outline of activities to help you select the right holiday for you.
Important notes:
• All persons must be fit and physically able to partake unaided in their chosen activities/packages/tours /cruise etc. as outlined in the itinerary.
• All parties acknowledge the physical demands and hazards involved in the tour or cruise they will be undertaking and have chosen to participate at their own risk.
• Meals onboard are a cultural culinary experience: Continental breakfast buffets with a rich menu are offered daily, while lunch and dinner are set menus.
• Gala evening: The gala evening is a long-awaited tradition in the world of cruising. This is the night we like to dress up, although no dress code is imposed. The crew all in their dress uniform, are presented to the passengers who are invited have a pre-dinner drink with the captain in the company of the purser, and the head chef.
Note: It is your responsibility to notify us of any dietary requests/requirements. We will do our best to meet your request/requirements, however, cannot guarantee that it can always be accommodated.
• Before dinner, games and quizzes are hosted by our entertainers in the lounge bar
• On the sun deck, where you can stroll alone, be with family or friends or sit comfortably in the sun loungers, gymnastics sessions are organised in the morning whilst enjoying the magnificent views of the landscapes that pass by.
• The panoramic lounge bar, the library and the "piano bar"
• Depend on the destination, lectures on subjects related to the history and geography of the places visited, are offered in the lounge bar.
• Some evenings, the dance floor of the lounge bar comes to life with musical evenings, folk groups or singers
• Some cruises have variety evenings where the crew members reveal their hidden talents are also provided.
• Triple Share: Available upon request
• Bedding Configuration: Double or twin bedding (subject to availability).
• Adjoining / Interconnecting Rooms: Not Available
• Laundry service: Not Available
• Wi-Fi: All the cruise is equipped with free Wi-Fi available in all lounges / bars and receptions. For some destination it is available in the cabin.
After purchase, you are required to make a deposit or full payment for your order. Please note most of our deposit is non-refundable. Please check your booking and your invoice for the Terms and Conditions which apply specifically to your booking.
If you would like to cancel your booking, please refer to our cancellation terms.
Please note:
• Any special requests, preferences MUST be clearly stated in your Passenger Information Form
• Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges
Safety Net Protection enables passengers to amend their tour and/or river cruise 15 days prior to departure, to another tour/cruise to the same destination, departing in the same year (once only) without any applicable cancellation charges or penalties.
The new tour/cruise must be at the same cost or higher but cannot be at lower cost than the initial cruise/ tour booked. If the passenger chooses the higher cost option, then the additional difference amount must be paid. However, no modifications shall be accepted less than 15 days prior to departure.
Important notes:
• Safety Net Protection is payable immediately at the time of making the deposit payment. Once purchased, Safety Net Protection is not refundable
• Safety Net Protection does not apply for airfares or third-party fees and charges.
• Safety Net Protection allows for amendment ONLY, not cancellation.
• You will be responsible for all your personal belongings while on the tours. It is your responsibility to make sure your room is secure.
In general, tipping is widely accepted as a way to show your appreciation of good service but is not compulsory. Tipping is expected and often makes up a large part of people's wages.
• If travel on a river cruises and happy with the services provided by your crews and service onboard. Recommended tips - For the crew members on board the ship - $10US per day per passenger.
• If you are happy with services provided by your tour guides and drivers, a tip is appreciated. Recommended tips - For the guides and drivers - $6US per day per passenger.
Please note:
• You will be responsible for all your personal belongings while on the tours/cruises. It is your responsibility to make sure your room/cabin is secure.
• Tweet World Travel will not be liable for any loss or damage to your luggage or other personal belongings.
For your protection, we strongly recommend that you purchase comprehensive travel insurance for your travel arrangements (without limitation) that include coverage for medical expenses, loss of luggage, cruise, land content and airfare charges that may occur.
You need to provide us your Travel Insurance details upon booking, or at least before 30 days prior to your departure.
If you do not have travel insurance prior to your departure, we retain the rights to refuse boarding/joining our tours or cruises. We might refund / provide travel credits for you, less any unrecoverable fees including but not limited to admin fees, visas fees, other suppliers’ cancellation fees. We won’t be held liable for any costs associated with this matter.
Your cruise with all meals from dinner the first evening to breakfast on the final day - all onboard beverages (not including the special lists) - accommodations in double-occupancy, climate-controlled cabin with shower in private bathroom - onboard entertainment - excursion to Royan and its waterfront (D2) - welcome cocktail - gala evening - assistance from our onboard, multi-lingual host/hostess - emergency/repatriation insurance - all port fees.
Please note: this cruise doesn’t include the entry visa for the country it travels to. Make sure you have acquired a valid visa before travelling and joining the cruise. Check whether a single entry or multiple entry visa is required/ available.
When assisting with an international travel booking, we assume that all travellers in the booking have a valid Passport and Visas to enter to the country it travels to. Passports must be valid for the countries through which a ship or tour passes. It is the responsibility of each passenger to ensure the validity and conformity of their passport/Visas.
It is the customer’s responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such an event occurs, we won’t be liable and the travellers will be deemed as “no-show”. Please check our Terms & Conditions for penalty for “no-show”.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate for up-to-date information.
Important Note:
- All travellers must have a valid passport for international travel and most countries require at least 6 months validity from the date of return and some countries require a machine‐readable passport.
- Some countries require visas and re‐entry permits which meet the requirements of immigration and other government authorities.
- It is your sole responsibility if any fines, penalties, payments or expenditures incurred as a result of such documents not satisfying the requirements of those authorities.
| Ship | Ship Category | Cabin Type | Start Date | End Date | Price pp Twinshare (AUD) | Available Cabins | Special | Special | Status |
|---|---|---|---|---|---|---|---|---|---|
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 2 ADJUSTABLE TWIN BEDS CAT A | 16/04/2022 | 22/04/2022 | 2,238 2,238 | 1 | Special Offer | 3,203 | On Request |
| MS Cyrano de Bergerac |
PREM UPPER DECK |
UPPER DECK 2 ADJUSTABLE TWIN BEDS CAT A | 16/04/2022 | 22/04/2022 | 2,576 2,576 | 5 | Special Offer | 3,541 | Book now |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 2 ADJUSTABLE TWIN BEDS CAT B | 16/04/2022 | 22/04/2022 | 2,128 2,128 | 1 | Special Offer | 3,093 | On Request |
| MS Cyrano de Bergerac |
PREM UPPER DECK |
UPPER DECK 2 ADJUSTABLE TWIN BEDS CAT B | 16/04/2022 | 22/04/2022 | 2,466 2,466 | 1 | Special Offer | 3,430 | On Request |
| MS Cyrano de Bergerac |
PREM MIDDLE DECK |
MIDDLE DECK 1 DOUBLE BED CAT C | 16/04/2022 | 22/04/2022 | 2,365 2,365 | 1 | Special Offer | 3,330 | On Request |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 1 DOUBLE BED CAT | 16/04/2022 | 22/04/2022 | 2,061 2,061 | 5 | Special Offer | 3,026 | Book now |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 2 ADJUSTABLE TWIN BEDS CAT C | 16/04/2022 | 22/04/2022 | 2,061 2,061 | 7 | Special Offer | 3,026 | Book now |
| MS Cyrano de Bergerac |
PREM MIDDLE DECK |
MIDDLE DECK 1 DOUBLE BED - HANDICAPED CABIN CAT B | 06/05/2022 | 12/05/2022 | 2,789 2,789 | 1 | Special Offer | 3,754 | On Request |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 1 DOUBLE BED CAT | 06/05/2022 | 12/05/2022 | 2,406 2,406 | 2 | Special Offer | 3,371 | Book now |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 2 ADJUSTABLE TWIN BEDS CAT C | 06/05/2022 | 12/05/2022 | 2,406 2,406 | 4 | Special Offer | 3,371 | Book now |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 1 DOUBLE BED CAT | 30/05/2022 | 05/06/2022 | 2,406 2,406 | 4 | Special Offer | 3,371 | Book now |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 2 ADJUSTABLE TWIN BEDS CAT C | 30/05/2022 | 05/06/2022 | 2,406 2,406 | 4 | Special Offer | 3,371 | Book now |
| MS Cyrano de Bergerac |
PREM MIDDLE DECK |
MIDDLE DECK 2 ADJUSTABLE TWIN BEDS CAT A | 14/06/2022 | 20/06/2022 | 2,915 2,915 | 2 | Special Offer | 3,880 | Book now |
| MS Cyrano de Bergerac |
PREM UPPER DECK |
UPPER DECK 2 ADJUSTABLE TWIN BEDS CAT A | 14/07/2022 | 20/07/2022 | 2,659 2,659 | 7 | Special Offer | 3,624 | Book now |
| MS Cyrano de Bergerac |
PREM MIDDLE DECK |
MIDDLE DECK 2 ADJUSTABLE TWIN BEDS CAT B | 14/07/2022 | 20/07/2022 | 2,507 2,507 | 1 | Special Offer | 3,472 | On Request |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 2 ADJUSTABLE TWIN BEDS CAT B | 14/07/2022 | 20/07/2022 | 2,203 2,203 | 2 | Special Offer | 3,168 | Book now |
| MS Cyrano de Bergerac |
PREM UPPER DECK |
UPPER DECK 2 ADJUSTABLE TWIN BEDS CAT B | 14/07/2022 | 20/07/2022 | 2,541 2,541 | 1 | Special Offer | 3,506 | On Request |
| MS Cyrano de Bergerac |
PREM MIDDLE DECK |
MIDDLE DECK 1 DOUBLE BED - HANDICAPED CABIN CAT B | 14/07/2022 | 20/07/2022 | 2,507 2,507 | 1 | Special Offer | 3,472 | On Request |
| MS Cyrano de Bergerac |
PREM MIDDLE DECK |
MIDDLE DECK 1 DOUBLE BED CAT C | 14/07/2022 | 20/07/2022 | 2,438 2,438 | 2 | Special Offer | 3,403 | Book now |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 1 DOUBLE BED CAT | 14/07/2022 | 20/07/2022 | 2,136 2,136 | 3 | Special Offer | 3,101 | Book now |
| MS Cyrano de Bergerac |
PREM UPPER DECK |
UPPER DECK 1 DOUBLE BED CAT C | 14/07/2022 | 20/07/2022 | 2,472 2,472 | 1 | Special Offer | 3,438 | On Request |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 2 ADJUSTABLE TWIN BEDS CAT C | 14/07/2022 | 20/07/2022 | 2,136 2,136 | 6 | Special Offer | 3,101 | Book now |
| MS Cyrano de Bergerac |
PREM MIDDLE DECK |
MIDDLE DECK 2 ADJUSTABLE TWIN BEDS CAT B | 13/08/2022 | 19/08/2022 | 2,507 2,507 | 1 | Special Offer | 3,472 | On Request |
| MS Cyrano de Bergerac |
PREM UPPER DECK |
UPPER DECK 2 ADJUSTABLE TWIN BEDS CAT B | 13/08/2022 | 19/08/2022 | 2,541 2,541 | 1 | Special Offer | 3,506 | On Request |
| MS Cyrano de Bergerac |
PREM MIDDLE DECK |
MIDDLE DECK 1 DOUBLE BED - HANDICAPED CABIN CAT B | 13/08/2022 | 19/08/2022 | 2,507 2,507 | 1 | Special Offer | 3,472 | On Request |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 1 DOUBLE BED CAT | 13/08/2022 | 19/08/2022 | 2,136 2,136 | 2 | Special Offer | 3,101 | Book now |
| MS Cyrano de Bergerac |
PREM UPPER DECK |
UPPER DECK 1 DOUBLE BED CAT C | 13/08/2022 | 19/08/2022 | 2,472 2,472 | 1 | Special Offer | 3,438 | On Request |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 2 ADJUSTABLE TWIN BEDS CAT C | 13/08/2022 | 19/08/2022 | 2,136 2,136 | 2 | Special Offer | 3,101 | Book now |
| MS Cyrano de Bergerac |
PREM UPPER DECK |
UPPER DECK 2 ADJUSTABLE TWIN BEDS CAT B | 27/09/2022 | 03/10/2022 | 2,822 2,822 | 5 | Special Offer | 3,787 | Book now |
| MS Cyrano de Bergerac |
PREM MIDDLE DECK |
MIDDLE DECK 1 DOUBLE BED - HANDICAPED CABIN CAT B | 27/09/2022 | 03/10/2022 | 2,789 2,789 | 1 | Special Offer | 3,754 | On Request |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 1 DOUBLE BED CAT | 27/09/2022 | 03/10/2022 | 2,406 2,406 | 2 | Special Offer | 3,371 | Book now |
| MS Cyrano de Bergerac |
PREM UPPER DECK |
UPPER DECK 1 DOUBLE BED CAT C | 27/09/2022 | 03/10/2022 | 2,744 2,744 | 1 | Special Offer | 3,709 | On Request |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 2 ADJUSTABLE TWIN BEDS CAT C | 27/09/2022 | 03/10/2022 | 2,406 2,406 | 5 | Special Offer | 3,371 | Book now |
| MS Cyrano de Bergerac |
PREM UPPER DECK |
UPPER DECK 2 ADJUSTABLE TWIN BEDS CAT B | 12/10/2022 | 18/10/2022 | 2,822 2,822 | 6 | Special Offer | 3,787 | Book now |
| MS Cyrano de Bergerac |
PREM MIDDLE DECK |
MIDDLE DECK 1 DOUBLE BED - HANDICAPED CABIN CAT B | 12/10/2022 | 18/10/2022 | 2,789 2,789 | 1 | Special Offer | 3,754 | On Request |
| MS Cyrano de Bergerac |
PREM MIDDLE DECK |
MIDDLE DECK 1 DOUBLE BED CAT C | 12/10/2022 | 18/10/2022 | 2,710 2,710 | 3 | Special Offer | 3,675 | Book now |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 1 DOUBLE BED CAT | 12/10/2022 | 18/10/2022 | 2,406 2,406 | 2 | Special Offer | 3,371 | Book now |
| MS Cyrano de Bergerac |
PREM UPPER DECK |
UPPER DECK 1 DOUBLE BED CAT C | 12/10/2022 | 18/10/2022 | 2,744 2,744 | 1 | Special Offer | 3,709 | On Request |
| MS Cyrano de Bergerac |
PREM MAIN DECK |
MAIN DECK 2 ADJUSTABLE TWIN BEDS CAT C | 12/10/2022 | 18/10/2022 | 2,406 2,406 | 5 | Special Offer | 3,371 | Book now |
Included in tour package Pauillac: biking, wine and cheese(1) Royan, tour panoramique Rochefort and La Rochelle Saint-Emilion Bordeaux by night ''Pick-me-up'' walk in Cadillac
PRICE PER PERSON
Pre-paid : 650 AUD
On-board : 758 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 01:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 112 AUD
On-board : 124 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 114 AUD
On-board : 126 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 85 AUD
On-board : 95 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 80 AUD
On-board : 88 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 59 AUD
On-board : 66 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 59 AUD
On-board : 66 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 81 AUD
On-board : 90 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 92 AUD
On-board : 102 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 141 AUD
On-board : 156 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
Included in tour package Pauillac: biking, wine and cheese(1) Royan, tour panoramique Rochefort and La Rochelle Saint-Emilion Bordeaux by night ''Pick-me-up'' walk in Cadillac
PRICE PER PERSON
Pre-paid : 816 AUD
On-board : 951 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 01:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 112 AUD
On-board : 124 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 114 AUD
On-board : 126 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 85 AUD
On-board : 95 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 80 AUD
On-board : 88 AUD
DURATION 10:30 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 10:30 hours
PRICE PER PERSON
Pre-paid : 244 AUD
On-board : 271 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 81 AUD
On-board : 90 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 92 AUD
On-board : 102 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 141 AUD
On-board : 156 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
Included in tour package Panoramic tour of Royan Pauillac and the Châteaux du Médoc route Rochefort and La Rochelle Saint Emilion Bordeaux by night Château de Roquetaillade
PRICE PER PERSON
Pre-paid : 682 AUD
On-board : 794 AUD
DURATION 01:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 04:30 hours
PRICE PER PERSON
Pre-paid : 95 AUD
On-board : 105 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 112 AUD
On-board : 124 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 114 AUD
On-board : 126 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 80 AUD
On-board : 88 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 83 AUD
On-board : 92 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 85 AUD
On-board : 95 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 81 AUD
On-board : 90 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:30 hours
PRICE PER PERSON
Pre-paid : 98 AUD
On-board : 109 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
Included in tour package Panoramic tour of Royan Pauillac and the Châteaux du Médoc route Rochefort and La Rochelle Saint Emilion Bordeaux by night Château de Roquetaillade
PRICE PER PERSON
Pre-paid : 824 AUD
On-board : 962 AUD
DURATION 01:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 04:30 hours
PRICE PER PERSON
Pre-paid : 95 AUD
On-board : 105 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 112 AUD
On-board : 124 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 114 AUD
On-board : 126 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 80 AUD
On-board : 88 AUD
DURATION 10:30 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 10:30 hours
PRICE PER PERSON
Pre-paid : 244 AUD
On-board : 271 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 81 AUD
On-board : 90 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:30 hours
PRICE PER PERSON
Pre-paid : 98 AUD
On-board : 109 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
Included in tour package Panoramic tour of Royan Pauillac and the Châteaux du Médoc route Rochefort and La Rochelle Saint Emilion Bordeaux by night Château de Roquetaillade
PRICE PER PERSON
Pre-paid : 851 AUD
On-board : 994 AUD
DURATION 01:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 04:30 hours
PRICE PER PERSON
Pre-paid : 95 AUD
On-board : 105 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 112 AUD
On-board : 124 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 114 AUD
On-board : 126 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 80 AUD
On-board : 88 AUD
DURATION 10:30 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 10:30 hours
PRICE PER PERSON
Pre-paid : 244 AUD
On-board : 271 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 81 AUD
On-board : 90 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:30 hours
PRICE PER PERSON
Pre-paid : 98 AUD
On-board : 109 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
Included in tour package Panoramic tour of Royan Pauillac and the Châteaux du Médoc route Rochefort and La Rochelle Saint Emilion Bordeaux by night Château de Roquetaillade
PRICE PER PERSON
Pre-paid : 699 AUD
On-board : 817 AUD
DURATION 01:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 04:30 hours
PRICE PER PERSON
Pre-paid : 95 AUD
On-board : 105 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 112 AUD
On-board : 124 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 114 AUD
On-board : 126 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 80 AUD
On-board : 88 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 83 AUD
On-board : 92 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 85 AUD
On-board : 95 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 81 AUD
On-board : 90 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:30 hours
PRICE PER PERSON
Pre-paid : 98 AUD
On-board : 109 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
Included in tour package Pauillac: biking, wine and cheese(1) Royan, tour panoramique Rochefort and La Rochelle Saint-Emilion Bordeaux by night ''Pick-me-up'' walk in Cadillac
PRICE PER PERSON
Pre-paid : 865 AUD
On-board : 1,011 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 01:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 112 AUD
On-board : 124 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 114 AUD
On-board : 126 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 85 AUD
On-board : 95 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 80 AUD
On-board : 88 AUD
DURATION 10:30 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 10:30 hours
PRICE PER PERSON
Pre-paid : 244 AUD
On-board : 271 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 81 AUD
On-board : 90 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 92 AUD
On-board : 102 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 141 AUD
On-board : 156 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
Included in tour package Pauillac: biking, wine and cheese(1) Royan, tour panoramique Rochefort and La Rochelle Saint-Emilion Bordeaux by night ''Pick-me-up'' walk in Cadillac
PRICE PER PERSON
Pre-paid : 690 AUD
On-board : 806 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 01:00 hours
PRICE PER PERSON
Pre-paid : 0 AUD
On-board : 0 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 112 AUD
On-board : 124 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 114 AUD
On-board : 126 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 85 AUD
On-board : 95 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 80 AUD
On-board : 88 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 59 AUD
On-board : 66 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 59 AUD
On-board : 66 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : 81 AUD
On-board : 90 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 92 AUD
On-board : 102 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : 119 AUD
On-board : 132 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : 141 AUD
On-board : 156 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : 234 AUD
On-board : 259 AUD
We’ll leave by coach for Rochefort. Rochefort was originally chosen by Jean-Baptiste Colbert as a refuge, defense, and supply post for the French navy back in the mid-1660s. Its arsenal remained
DURATION 10:00 hours
Departure by coach for the Château de Roquetaillade. This magnificent and prestigious medieval castle is listed as a 12th and 14th centuries historic monument. You will see its medieval keeps, t
DURATION 04:30 hours
Discover Pauillac’s history, architecture, and legends during a walking tour of the city. We’ll enjoy the immersive, dreamlike sound-and-light show l’Odyssée de la Rose at the
DURATION 04:00 hours
Departure by coach from Pauillac to discover the Médoc, prestigious wine-growing region. A corner of the world that produces the most prestigious red wines on the planet, tightly wedged between
DURATION 04:00 hours
Departure by coach from Libourne for the excursion to Saint-Emilion. Guided tour of the underground monuments in Saint-Emilion village. Your guide will tell you all about the history of the medieval t
DURATION 03:00 hours
You'll set out for a guided tour on foot of the hillsides in Cadillac. Departing from the port, we will walk along the Garonne River on the former towpaths and then climb up a slope crossing woods
DURATION 04:00 hours
Departure by coach for the guided tour of Bordeaux "by night", taking in all the main monuments. A UNESCO World Heritage site, Bordeaux has been awarded the precious label in the "cultu
DURATION 02:00 hours
Departure by coach for the guided tour of Bordeaux. A UNESCO World Heritage site, Bordeaux has been awarded the precious label in the "cultural site" category. Half of the city, from the bou
DURATION 03:00 hours
Opened in May 2016, this modern building - reminiscent of a lighthouse on the banks of the Garonne - is a unique invitation to voyage to the heart of wine and its traditions throughout the world. The
DURATION 04:00 hours
Departure by coach from Bordeaux for the Bassin d'Arcachon. We will start our tour with a visit of the Oyster Centre and Museum located in Larros Port in Gujan Mestras. A modern, interactive sceno
DURATION 10:30 hours
Drinks from our special lists or drinks ordered during excursions or transfers - optional excursions (must be reserved and paid for on board or at travel agency) - cancellation and baggage insurance - transfers to/from departure/arrival points(3) - personal expenses.
GENERAL TERMS & CONDITIONS
I. DEFINITIONS
These Terms & Conditions set out the terms on which you contract with Tweet World Travel Pty. Ltd (ACN 608 371 277), its subsidiaries and brands, including but not limited to Tweet World Travel, Tweet World Cruises, Worldwide River Cruises, Asia School Tours, Tweet World Tours, Asia Online Tours, CroisiCruises, (collectively referred to in this document as “Tweet World Travel”, “we”, “our” or “us”) for the delivery of travel arrangements for your trip.
These terms and conditions apply to bookings you make with our consultants (in-store, on our websites, over phone or by email); with your own travel agents, as well as online bookings you make on our websites. Please make sure your travel agent or our consultant advise you of our terms and conditions.
Please read the following terms and conditions carefully. You must not make any bookings unless you understand and agree with the following terms and conditions.
II. AGREEMENT BETWEEN USER AND TWEET WORLD TRAVEL
The services of Tweet World Travel are offered to you on the condition of your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Tweet World Travel constitutes your agreement to all such terms, conditions, and notices.
III. MODIFICATION OF THESE TERMS OF USE
Tweet World Travel reserves the right to change the terms, conditions, and notices under which the services of Tweet World Travel are offered, including but not limited to the charges associated with the use of the Tweet World Travel service, without notice.
IV. BOOKING TERMS & CONDITIONS
1. BOOKING
- Passenger names must be provided exactly as per passport at the time of booking. Any spelling corrections made after a deposit is paid must be sent in writing and will incur additional fees, including any ticket/voucher re‐issue fees and any suppliers’ re-issue fees.
- After a booking is made, customers / travel agents need to send a scan copy of the travellers/passengers’ passport together with a Passenger Information Form. If these required documents are not received within 3 working days, the respective booking will be void.
- Tweet World Travel reserves the right to correct any errors in rates quoted/invoice or calculated, or any omissions made at any time during your booking. Any verbal quote given is an indication only of the final price and is subject to confirmation in writing. Even once payment has been paid in full but an error in price has been found, Tweet World Travel reserve the right to correct any error.
- Tweet World Travel reserves the right to modify the price in case of exchange rate fluctuation while we provide a quote or make a booking for you. We continue to modify exchange rate even after your booking is made. The price is only guaranteed only when a booking is confirmed and a deposit is already paid.
- Tweet World Travel’s online websites, including but not limited to its online B2B Agent Portal, its distribution system, and its websites listed below, show live availability of its tour and cruises, and the price is updated daily according to the exchange rate. The price is only guaranteed only when a booking is confirmed, and a deposit is already paid.
- By sending/paying a deposit the customers/ travel agents acknowledge that the terms and conditions are fully understood, and agree to be bound by the terms, conditions and responsibilities set forth.
- The customers/travel agents also acknowledge and agree that:
- All persons are fit and physically able to partake unaided in their chosen activities/packages/tours /cruise operated by Tweet World Travel as outlined in the itinerary.
- All parties acknowledge the physical demands and hazards involved in the tour or cruise they will be undertaking and have chosen to participate at their own risk.
- It is the traveller and the travel agents’ responsibility to notify us of any dietary requests/requirements. We will do our best to meet these requests/requirements, however, cannot guarantee that they can always be accommodated.
- All parties understand that any medical or dietary information provided to us does NOT, under any circumstances, make Tweet World Travel liable if a particular condition exacerbates while on tour or cruise which might affect their ability to participate in any portion of the tour or cruise.
- Our products DO NOT include Travel Insurance. We strongly recommend that you purchase travel insurance for your trip.
- You need to provide us the travellers’ Travel Insurance details upon booking, or at least before 30 days prior to the departure. If the travellers do not have travel insurance prior to their departure, we retain the rights to refuse boarding/joining our tours or cruises. We might refund/provide travel credits, less any unrecoverable fees including but not limited to admin fees, visas fees, other suppliers’ cancellation fees. We won’t be held liable for any costs associated with this matter.
2. RESERVATION
Travellers can enquire and make bookings via Tweet World Travel’s websites, or via email to Reservation at contact@tweetworldtravel.com.au. Travellers can also make bookings via their local travel agents.
For deposit and final balance policies, please refer to section 3 (Payment & Cancellation)
Payment Method
All payment and fee mentioned in this Terms & Conditions is in Australia Dollar.
Travellers can make a payment via Bank Transfer, Credit Card, PayPal or Payment Gateway.
If you make payment by credit card, the following Card Fees apply:
- Visa Credit Card - 1.8% fee and MasterCard Credit Card ‐ 1.76% fee applies.
- American Express (Amex) ‐ 2.8% fee applies.
- PayPal – 2.6%
- For late payment or urgent bookings, please notify us via email at payments@tweetworldtravel.com.au
Payment via TravelPay is an available option to travel agents.
3. PAYMENT & CANCELLATION
3.1 ASIA TOUR
3.1.1 FIT (INDIVIDUAL) & PRIVATE TOUR
- For FIT bookings and Private Tour bookings, you will be required to pay a deposit of $500 per person after your booking is confirmed.
- The final balance is due 65 days prior to departure.
Any booking valued at or less than $1,000 must be paid in full amount after booking confirmation. Some airfares or services must be paid in full at the time of booking.
Deposit and Final Balance due dates are specified within your invoice / booking confirmation. If the deposit payment is not made by the specified due date, your booking will be automatically cancelled. If the final balance payment is not made by the specified due date, your booking will be automatically cancelled and the deposit is non-refundable.
If you cancel your booking more than 65 days prior to departure, your deposit is non-refundable, or depends on each package’s terms & conditions.
In case of CANCELLATION made by the travellers before the travel date, a cancellation fee will apply. Each tour package may have a separate set of terms & conditions and will be advised or specified in the booking confirmation. In case a separate set of terms & conditions is not expressly stated, the below booking general cancellation policy will apply:
FIT & Private Tour bookings Cancellation Fee:
- More than 65 days prior to departure: loss of deposit
- Between 64 days to 40 days prior to departure: 55% of total price
- Between 39 days to 31 days prior to departure: 75% of total price
- Within 30 days of departure: 100% of total price
- Any ‘no show’: $100% of total price
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on cruise/tour.
3.1.2 LARGE GROUP & SCHOOL TOUR (from 15 pax and more)
For Large Group & School booking, you will be required to pay according to the below payment schedule:
- $700 deposit per person upon signing the Agreement
- $1500 second deposit per person due 115 days prior to the departure
- Remaining Balance due 65 days prior to the departure
Deposit and Final Balance due dates are specified within your invoice / booking confirmation:
- If the first deposit payment is not made by the specified due date, your booking will be automatically cancelled.
- If the second deposit payment is not made by the specified due date, your booking will be automatically cancelled and the first deposit is non-refundable
- If the final balance payment is not made by the specified due date, your booking will be automatically cancelled, and all paid deposit is non-refundable.
If you cancel your booking more than 65 days prior to departure, your deposits are non-refundable, or depends on each package’s terms & conditions.
In case of CANCELLATION made by the travellers before the travel date, a cancellation fee will apply. Each tour package may have a separate set of terms & conditions and will be advised or specified in the booking confirmation. In case a separate set of terms & conditions is not expressly stated, the below booking general cancellation policy will apply:
Large Group Tours & School Tours Cancellation Fee:
- More than 115 days prior to departure: loss of first deposit
- Between 115 days to 65 days prior to departure: loss of all deposit
- Between 64 days to 54 days prior to departure: 85% of total group price
- Within 55 days of departure: 100% of total group price
- Any ‘no show’: $100% of total group price
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on cruise/tour.
3.1.3 SHORT PACKAGES & SHORE EXCURSIONS
- For Short Packages & Shore Excursions you will be required to pay a deposit of $250 per person after your booking is confirmed.
- The final balance is due 65 days prior to departure.
Deposit and Final Balance due dates are specified within your invoice / booking confirmation. If the deposit payment is not made by the specified due date, your booking will be automatically cancelled. If the final balance payment is not made by the specified due date, your booking will be automatically cancelled and the deposit is non-refundable.
If you cancel your booking more than 65 days prior to departure, your deposit is non-refundable, or depends on each package’s terms & conditions.
In case of CANCELLATION made by the travellers before the travel date, a cancellation fee will apply. Each tour package may have a separate set of terms & conditions and will be advised or specified in the booking confirmation. In case a separate set of terms & conditions is not expressly stated, the below booking general cancellation policy will apply:
Short Packages, Shore Excursions Cancellation Fee:
- More than 65 days prior to departure: loss of deposit
- Between 64 days to 40 days prior to departure: 55% of total price
- Between 39 days to 31 days prior to departure: 75% of total price
- Within 30 days of departure: 100% of total price
- Any ‘no show’: $100% of total price
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on cruise/tour.
3.2 WORLDWIDE RIVER CRUISES
FIT (INDIVIDUAL) BOOKINGS
- For FIT booking, you will be required to pay deposit of 30% total price after booking is confirmed.
- The final balance is due 115 days prior to departure
Deposit and Final Balance due dates are specified within your invoice / booking confirmation. If the deposit payment is not made by the specified due date, your booking will be automatically cancelled. If the final balance payment is not made by the specified due date, your booking will be automatically cancelled and the deposit is non-refundable.
Any booking valued at or less than $1,900 must be paid in full amount after booking is made. All airfares must be paid in full at the time of booking.
In case of CANCELLATION made by customers, before the travel date, a cancellation fee will apply. Each cruise package may have a separate set of terms & conditions and will be advised, or specified in the booking confirmation. In case a separate set of terms & conditions is not expressly stated, the below booking general cancellation policy will apply:
EUROPEAN RIVER CRUISE CANCELLATION FEE:
- More than 115 days prior to departure: $450 per person is non-refundable
- From 114 days to 91 days prior to departure: 30% of total price
- Between 90 and 59 days prior to departure: 50% of total price
- Between 58 and 45 days prior to departure: 60% of total price
- Between 44 and 31 days prior to departure: 85% of total price
- Within 30 days prior to departure: 100% of total price
- Any 'no show': 100% of total price
Additional charges per booking cancellation
- Administration fees: $50 per person
- Additional $150 per person charges for themed-weekend and Christmas-market cruises are required.
AMAZON RIVER, VOLGA RIVER, MEKONG RIVER, AFRICAN RIVER CRUISE CANCELLATION FEE:
- More than 130 days prior to departure: $750 per person is non-refundable
- From 129 days to 91 days prior to departure: 60% of total price
- Between 90 and 59 days prior to departure: 70% of total price
- Between 58 and 45 days prior to departure: 80% of total price
- Between 45 and 35 days prior to departure: 90% of total price
- Within 35 days prior to departure: 100% of total price
- Any 'no show': 100% of total price
Additional charges per booking cancellation
- Administration fees: $50 per person
- Additional $150 per person charges for Christmas cruises, New Year Cruises and themed cruises (Family Cruise, Golf Cruise, Biking cruise etc.)
For all cruises, after the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on cruise.
4. LATE OR URGENT BOOKING
Any booking made within 115 days before departure will require payment in full immediately when the booking is confirmed.
Bookings made less than 60 days prior to departure will incur a late booking fee of $120 per person and must be paid along with the final payment at the time of booking.
5. AMENDMENTS FEES
After bookings are deposited, any amendment has to be requested in writing and incurs $99 fee per person, plus any additional costs and administrative expenses incurred in arranging the alteration.
Alterations will be made at our discretion and may not always be possible.
6. SAFETY NET PROTECTION
- Safety Net Protection is not included in our tour/cruise packages. If you wish to purchase safety net protection, an additional fee of $95 per person will occur. This is only valid for one-time use (claim).
- Safety Net Protection enables passengers to amend their tour and/or river cruise 30 days prior to departure, to another tour/cruise on the same destination departing in the same year (once only) without incurring cancellation charges or penalties from Tweet World Travel. The new tour must be at the same cost or higher, but cannot be at lower cost than the initial tour booked. If the passengers choose the higher cost option, then the additional difference amount must be paid. However, no modifications shall be accepted less than 30 days prior to departure.
- Safety Net Protection is payable immediately at the time of making deposit payment. Once purchased, Safety Net Protection is not refundable
- Safety Net Protection does not apply for airfares, or third-party fees and charges.
- Safety Net Protection allows for amendment ONLY, not cancellation.
7. TRAVEL VOUCHER
Travel voucher will be issued by Tweet World Travel and sent to customers/travel agents from 15 -30 days prior to departure. Make sure the travellers have obtained our travel voucher before travelling.
If the traveller travel without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact us or your travel agents to obtain all necessary travel documents. If our services are booked by the travel agents, it is the travel agents’ responsibility to collect travel vouchers and any necessary documents and provide that to the travellers.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking/your customers’ booking. If there is any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embark our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the customers/travel agents’ responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occur, we won’t be liable and the travellers will be deem as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate for up-to-date information.
8. SURCHARGE
We reserve the right to surcharge the cost of your booked travel arrangements prior to commencement for circumstances beyond our control such as currency devaluation, fuel or air fare surcharges, airline schedule changes, minimum passengers requirements or the imposition of new or amended Government charges.
V. CANCELLATION
- CANCELLATION BY CUSTOMER
- Please check with your travel agents / our consultant before cancelling or amending a Travel Product.
- For a specific tour / cruise package, a separate cancellation policy might be set out and applied to your booking.
- For specific cancellation terms made by customers, please refer to section 3 (Payments & Cancellation). Each cruise and tour package may have a separate set of terms & conditions and will be advised, or specified in the booking confirmation. In case a separate set of terms & conditions is not expressly stated, the above general cancellation policy will apply.
- CANCELLATION BY TWEET WORLD TRAVEL
- For group set departure, if the minimum number of the group is not reached, we reserve the right to cancel or vary our tour & cruise 110 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable by you, Tweet World Travel will offer travel credits to be used up to 24 months less visa cost, fuel surcharge and any other cancellation fees.
- If a booking is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tweet World Travel will either change your travel arrangements as reasonably practicable to ensure your safety and invoice you for any additional costs. Tweet World Travel will offer credits to any unused part of your holiday package for future travel up to 24 months.
- During your cruise, in the event of strike, bad weather, or force majeure conditions endangering the operation of the vessel safely or extraordinary circumstances, Tweet World Travel may at all times and without notice, advance or delay a departure or a stopover or, if need be, change ports of call, and may not be held responsible in the event of cancellation, earlier or later departure or arrival, modification or substitution. Tweet World Travel will offer credits to any unused part of your holiday package for future travel up to 24 months. Tweet World Travel will not be liable to any additional associated costs incurred to the travellers whatsoever.
- Force majeure events are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, epidemic, pandemic, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.
- CANCELLATION BY THIRD-PARTY PROVIDER
Tweet World Travel acts as a principal who organises your tour & cruise. Tweet World Travel may contract with a third-party provider to assist in the running of our trips.
If the Third-Party Providers change its schedules, or cancel their service for reasons beyond our control, we will use our reasonable endeavours to notify you.
If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product. This may result in a monetary refund to you or travel credits to use in the future. The refund/credits may subject to cancellation and admin fees charged by us. Please check with your travel agents/ our consultant before cancelling or amending a Travel Product in these circumstances.
VI. RESPONSIBILITY
Only when we are the principal supplier to you of travel arrangements or other services which we control, then we will provide those travel arrangements and services with reasonable skill and care.
We will not be responsible for any loss, damage, claim or expense caused by the acts or omissions of yourself, of any other third party who might be contracted with the provision of the travel arrangements or services, or due to an event of Force Majeure.
Tweet World Travel has no control over, or liability for, the services provided by third parties. We disclaim and will be exempt from liability for anything to do with the supply of third parties' services.
VII. LIABILITIES
Unforeseeable circumstances such as force majeure, adverse weather, flight rescheduling and faults with transportation or road conditions may also have an effect on the tour itinerary after the commencement date. We strongly urge all customers to undertake a high level of personal responsibility in order to ensure that possessions, equipment and personal documents are closely monitored and protected at all times. We also strongly advise all customers to purchase appropriate travel insurance to protect you from financial loss and personal injuries in the event of an emergency.
You acknowledge and agree that there are inherent risks involved in participating in the cruise/tour and other activities, including without limitation of possible contact with native flora/fauna, local residents, unforeseen events (force majeure) and travel in remote locations.
By making a booking, you agree to accept all risks associated with the cruise/tour and other activities. You agree to unconditionally release us from all liability, including without limitation in contract and in tort, for any cause or action, including any injury, damage, loss, cost, delay, additional expense or inconvenience caused directly or indirectly as a result of the inherent risks associated with the tour, or any force majeure events or other events which are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, epidemic, pandemic, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.
If our tours and cruises are affected in any way by a force majeure event, we may in our discretion vary or cancel any itinerary or arrangement in relation to the tour as we consider necessary, without incurring any liability to you.
Third-party service providers are not our agents or employees and are not under our direct control. We therefore do not warrant the performance of any service provider. We do not accept, and you release us from, all liability for any injury, loss, damage, costs or expenses, including without limitation any property damage or personal injury, that you may suffer which arises out of any act or omission of a service provider or operator who provides services in connection with your tour. Any claim that you may have in relation to a service provider should be raised directly with that service provider.
You are responsible for any injury, loss, damage, costs or expenses arising through your own fault. You agree to indemnify us against all actions, proceedings, claims, demands, expenses and costs (including legal costs on a full indemnity basis and whether incurred by or awarded against us) as a result of, or arising in relation to, whether directly or indirectly, your participation in the tour or any act or omission by you in relation to the tour.
To the extent permitted by law, we do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expenses or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over which we have no direct control. We do not accept any liability for any loss (including consequential loss or any associated costs) caused in case a third party provider becomes insolvent and goes out of business. Any payment already made to the third party provider in such case might be unrecoverable, and no refund will be made.
Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).
VIII. AGENT RESPONSIBILITIES
It is the travel agents’ responsibility to ensure that all invoice, itinerary details and documentation issued by Tweet World Travel are received and correct and that the customer is aware of amendment and cancellation conditions and other clauses in these Booking Terms & Conditions. Travel agents are also responsible to pass on Tweet World Travel’s Terms & Conditions by the time clients make the booking.
After a booking is made, travel agents need to send a scan copy of the travellers/passengers’ passport together with a Passenger Information Form. If these required documents are not received within 3 working days, the respective booking will be void.
Travel voucher will be issued and sent to travel agents from 15 -30 days prior to departure. Make sure the travellers have obtained our travel voucher before travelling.
If the traveller travels without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact us or your travel agents to obtain all necessary travel documents. It is the travel agents’ responsibility to collect our travel vouchers and any necessary documents and provide that to the travellers.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking/your customers’ booking. If there are any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embarks our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the travel agents’ responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate for up-to-date information.
IX. CLIENT RESPONSIBILITIES
it is your responsibility to advise us your departure and arrival time, or any changes or delays you might encounter.
If you do not notify us in a timely manner, your arranged Airport Transfer Service is not responsible for any missed pick up in those circumstances. If you arrive on a delayed flight and miss your allocated pick up, you will need to make alternative arrangements at your own expense.
If no notification is received from you or your agent, your arranged Airport Transfer Service will pick you up as scheduled and attempt to wait for your scheduled arrival up to 2 hours. If your delay is longer than this waiting period you will have to make alternative arrangements at your own expense.
If you book our services through a travel agent, make sure you collect your travel voucher and any other necessary documentations included (e.g. visa) 7 day prior to departure. You are responsible to check all details and documents are correct for your booking.
It is the customers’ responsibility to ensure that all invoice, itinerary details and documentation issued by Tweet World Travel are received and correct and that the customer is aware of amendment and cancellation conditions and other clauses in these Booking Terms & Conditions. You acknowledge that you fully understand and agree to Tweet World Travel’s Terms & Conditions by the time of booking.
After a booking is made, customers need to send a scanned copy of the travellers/passengers’ passport together with a Passenger Information Form. If these required documents are not received within 3 working days, the respective booking will be void.
Travel voucher will be issued and sent to the customers from 15 -30 days prior to departure. Make sure all travellers have obtained our travel voucher before travelling.
If the traveller travels without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact to obtain all necessary travel documents.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking. If there is any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embarks our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the customer’s responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate for up-to-date information.
X. PASSPORTS & VISAS
All travellers must have a valid passport for international travel and most countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid Australian passport. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. It is your sole responsibility if any fines, penalties, payments or expenditures incurred as a result of such documents not satisfying the requirements of those authorities.
If your visas are included in our package and we act on your behalf to apply for the visas, all necessary documents relating to your visa application will have to be provided to us at least 30 days before your departure. If you fail to provide the necessary documents before 30 days prior to your departure, we will not be held liable for your visa application. And the visa fee included in our package is not refundable in any circumstances.
If you still require us to assist with visa application in less than 30 days before your departure date, an additional fee will be required for urgent visa processing.
It is the customer’s/travel agent’s responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate for up-to-date information.
XI. HEALTH
Please ensure that you are aware of any health requirements and recommended precautions relevant to your travel, and ensure that you carry all necessary vaccination documentation. In some cases, failure to present required vaccination documentation may deny your entry into a country. We recommend that you consult with your local doctor or health specialist before commencing your travel. General health advice for the destination you wish to visit is also available from the Department of Foreign Affairs and Trade.
The customers/travel agents also acknowledge and agree that:
- All persons are fit and physically able to partake unaided in their chosen activities/packages/tours /cruise etc. as outlined in the itinerary.
- All parties acknowledge the physical demands and hazards involved in the tour or cruise they will be undertaking and have chosen to participate at their own risk.
- It is your responsibility to notify us of any dietary requests/requirements. we will do our best to meet your request/requirements, however, cannot guarantee that it can always be accommodated.
- All parties understand that any medical or dietary information provided to us does NOT, under any circumstances, make Tweet World Travel liable if a particular condition exacerbates while on tour or cruise which might affect their ability to participate in any portion of the tour or cruise
- Our products DO NOT include Travel Insurance. We strongly recommend that you purchase travel insurance for your trip.
- You need to provide us your Travel Insurance details upon booking, or at least before 30 days prior to your departure. If you do not have travel insurance prior to your departure, we retain the rights to refuse boarding/joining our tours or cruises. We might refund / provide travel credits for you, less any unrecoverable fees including but not limited to admin fees, visas fees, other suppliers’ cancellation fees. We won’t be held liable for any costs associated with this matter.
XII. TRAVEL INSURANCE
Our products DO NOT include Travel Insurance. Travel insurance is not included in our tours, cruises, day tours, private tours, group tours, transfers, and any of our packages.
For your protection, we strongly recommend that you purchase comprehensive travel insurance for your travel arrangements (without limitation) that include coverage for medical expenses, loss of luggage, cruise, land content and airfare charges that may occur.
You need to provide us your Travel Insurance details upon booking, or at least before 30 days prior to your departure. If you do not have travel insurance prior to your departure, we retain the rights to refuse boarding/joining our tours or cruises. We might refund / provide travel credits for you, less any unrecoverable fees including but not limited to admin fees, visas fees, other suppliers’ cancellation fees. We won’t be held liable for any costs associated with this matter.
XIII. TRAVEL DOCUMENTS
Travel documents isssued by us cannot be transferred to another person to use. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings.
Travel voucher will be issued and sent to customers/travel agents from 15 -30 days prior to departure. Make sure the travellers have obtained our travel voucher before travelling.
If the travellers travel without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact us or your travel agents to obtain all necessary travel documents. If our services are booked by the travel agents, it is the travel agents’ responsibility to collect travel vouchers and any necessary documents and provide that to the travellers.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking/your customers’ booking. If there is any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embarks our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the customers/travel agents’ responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
XIV. PUBLICITY
When you book with Tweet World Travel, you agree that we may use images of you taken during the trip and any comments made in writing or in video by you regarding the trip, without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium we choose.
If you do not want your images to be displayed, you have to advise us in writing at the time of booking, or when you collect your travel documents.
XV. PRIVACY
Tweet World Travel collects information about you (including health information where necessary) to process your travel arrangements, facilitate your participation in loyalty programs and conduct marketing activities and market research. If the information is not provided, we may not be able to make travel arrangements for you. We may disclose your personal information to our related companies, carriers, travel service providers, organisations which provide services to you.
For our full Privacy Policy, see link: https://b2b.tweetworldtravel.com.au/privacy-policy
XVI. GOVERNING LAWS
If any dispute arises between you and Tweet World Travel, the laws of Australia will apply.
On Request
SELECT EXCURSIONS:
PACKAGES
Included in tour package Pauillac: biking, wine and cheese(1) Royan, tour panoramique Rochefort and La Rochelle Saint-Emilion Bordeaux by night ''Pick-me-up'' walk in Cadillac
PRICE PER PERSON
Pre-paid : $650 AUD
On-board : $758 AUD
Included in tour package Pauillac: biking, wine and cheese(1) Royan, tour panoramique Rochefort and La Rochelle Saint-Emilion Bordeaux by night ''Pick-me-up'' walk in Cadillac
PRICE PER PERSON
Pre-paid : $816 AUD
On-board : $951 AUD
Included in tour package Panoramic tour of Royan Pauillac and the Châteaux du Médoc route Rochefort and La Rochelle Saint Emilion Bordeaux by night Château de Roquetaillade
PRICE PER PERSON
Pre-paid : $682 AUD
On-board : $794 AUD
Included in tour package Panoramic tour of Royan Pauillac and the Châteaux du Médoc route Rochefort and La Rochelle Saint Emilion Bordeaux by night Château de Roquetaillade
PRICE PER PERSON
Pre-paid : $824 AUD
On-board : $962 AUD
Included in tour package Panoramic tour of Royan Pauillac and the Châteaux du Médoc route Rochefort and La Rochelle Saint Emilion Bordeaux by night Château de Roquetaillade
PRICE PER PERSON
Pre-paid : $851 AUD
On-board : $994 AUD
Included in tour package Panoramic tour of Royan Pauillac and the Châteaux du Médoc route Rochefort and La Rochelle Saint Emilion Bordeaux by night Château de Roquetaillade
PRICE PER PERSON
Pre-paid : $699 AUD
On-board : $817 AUD
Included in tour package Pauillac: biking, wine and cheese(1) Royan, tour panoramique Rochefort and La Rochelle Saint-Emilion Bordeaux by night ''Pick-me-up'' walk in Cadillac
PRICE PER PERSON
Pre-paid : $865 AUD
On-board : $1,011 AUD
Included in tour package Pauillac: biking, wine and cheese(1) Royan, tour panoramique Rochefort and La Rochelle Saint-Emilion Bordeaux by night ''Pick-me-up'' walk in Cadillac
PRICE PER PERSON
Pre-paid : $690 AUD
On-board : $806 AUD
A LA CARTE
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : $0 AUD
On-board : $0 AUD
DURATION 01:00 hours
PRICE PER PERSON
Pre-paid : $0 AUD
On-board : $0 AUD
DURATION 10:00 hours
PRICE PER PERSON
Pre-paid : $234 AUD
On-board : $259 AUD
DURATION 04:30 hours
PRICE PER PERSON
Pre-paid : $98 AUD
On-board : $109 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : $141 AUD
On-board : $156 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : $119 AUD
On-board : $132 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : $119 AUD
On-board : $132 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : $92 AUD
On-board : $102 AUD
DURATION 02:00 hours
PRICE PER PERSON
Pre-paid : $81 AUD
On-board : $90 AUD
DURATION 03:00 hours
PRICE PER PERSON
Pre-paid : $85 AUD
On-board : $95 AUD
DURATION 04:00 hours
PRICE PER PERSON
Pre-paid : $59 AUD
On-board : $66 AUD
DURATION 10:30 hours
PRICE PER PERSON
Pre-paid : $244 AUD
On-board : $271 AUD
Cruise through the Aquitaine Region from Bordeaux to Royan, along the Gironde Estuary and the Garonne and Dordogne Rivers (port-to-port cruise)
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Thank you!
Thank you for choosing Tweet World Travel. Your booking request reference is:
We have received your booking request and it is being processed by our operation team. We will be in touch with you shortly about your booking request.
For further enquiries, please contact our Head Office via email contact@tweetworldtravel.com.au or call us on 1300 739 652
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